Call Center Representative

Cardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine. CCP specializes in providing comprehensive cardiology care and currently has 31 locations throughout the Philadelphia area.
Responsibilities
• Receives, places, and transfers telephone calls using appropriate phone etiquette
• Records and communicates all messages in accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for “phone notes”.
• Routes emergency calls appropriately.
• Pages individuals to inform them of telephone calls, using paging and interoffice communication equipment.
• Maintains accurate listing of physician phone numbers, fax numbers and addresses.
• Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail when required.
• Ability to make appointments in GPMS
Requirements
•Must have experience in a medical office setting, preferably in Cardiology
•Must have the ability to multitask
•Computer knowledge is a must
•Experience with an EMR system is a plus
•Must be well spoken, friendly, and outgoing
Benefits
Cardiology Consultants of Philadelphia provides medical, vision, dental, 401k, profit sharing, LTD, and PTO.

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CCP recognizes that in serving our mission of delivering high quality cardiac care, our employees are our greatest asset.

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Max. file size: 300 MB.
Max. file size: 300 MB.